T&Cs
Clear Guidelines for Users
Thank you for visiting Wristfix UK Wristbands. Below, you will find our legal terms and conditions, which include valuable information. If you require further details, please refer to our FAQs.
1. Definition
These Terms establish the rights and obligations of both you and Wristfix UK Wristbands (“Wristfix UK Wristbands” or “we” or “the seller”) in relation to our website, www.wristfixukwristbands.co.uk (the “Website”), as well as any other linked website domains and applications associated with Wristfix UK Wristbands. These Terms also cover any products, services, and materials available through the Website or from Wristfix UK Wristbands.
“The Buyer,” “Customer,” or “User” refers to the individual, company, or organisation entering into a contract with the Seller, whether as an agent or not. If contracting as an agent, the agent is considered to include the principal of that agent.
The terms “products” or “goods” encompass all items sold by the Seller under the Contract with the Buyer or Customer.
The “Contract” denotes the agreement for the purchase and sale of the products or goods. This text is written in the United Kingdom (English) language.
2. Accessing our service
By enrolling with Wristfix UK Wristbands, you acknowledge that you are entering into a contractual agreement with us based on the terms outlined here. Individuals who register with Wristfix UK Wristbands establish an “Account” and become “Users”. In order to engage in sales transactions with us, as the “Buyer,” you will need to provide the necessary information during the checkout process, including payment and delivery address details, to enter into a contract with us, the “Seller,” for the purchase of our products.
Visitors to the Website who do not register with Wristfix UK Wristbands but still utilise the Site affirm that they are bound by these Terms each time they access the Website.
You can access most areas of www.wristfixukwristbands.co.uk without registering your details with us. However, to access specific sections within the website, you must register as a user. Being a registered user makes it more convenient for you to reorder products from us.
Please note that all orders placed are subject to acceptance by the Company.
It is important to be aware that these Terms may be subject to change periodically.
I agree to the Terms & Conditions and Privacy Notice.
If you do not agree to these Terms, you must refrain from using this Website.
3. Trading details
When making a purchase from Wristfix UK Wristbands directly or through this Website, you will enter into a contractual agreement with Wristfix UK Wristbands, a limited company registered in England.
For UK or International purposes, the banking information is below:
Account Holder: Wristfix Wristbands Ltd
Sort Code: 608371
Account Number: 13528294
IBAN is GB39SRLG60837113528294
SWIFT/BIC: SRLGGB2L
4. Product Description, Specification, and Reproduction Quality
We make every effort to ensure that each product listed on our website is accurately described and displayed.
Please note that the characteristics of products may appear differently when viewed on various devices. The images and colours displayed on our website are only indicative, as different devices may interpret colours differently, and they may not accurately represent the actual colour of the product.
At Wristfix UK Wristbands, we strive to match the colour specifications provided by our customers as closely as possible, using the standard range of available materials. However, while we make every effort to match requested colours, we cannot guarantee an exact reproduction of the specified colour.
To maintain our commitment to continuous improvement, Wristfix UK Wristbands reserves the right to modify specifications when necessary, without prior notice.
5. Third Party Rights Violation
The customer affirms their exclusive ownership of the design and/or copyright and assumes full responsibility for any expenses incurred by Wristfix UK Wristbands as a result of any infringement of design and/or copyright.
6. Artwork
The artistic creations, including the design and artwork produced by Wristfix UK Wristbands, are considered our exclusive intellectual property. Any reproduction or usage of such work without our explicit permission is strictly prohibited.
7. Use of Customer Logo for Promotional Purposes
The utilisation of customer logos for promotional endeavours is permitted for products produced or provided by Wristfix UK Wristbands. These logos may be employed for advertising, display, or other sales promotional activities. However, customers who do not wish for their logo to be utilised in such manners are kindly requested to inform Wristfix UK Wristbands in writing.
8. Delivery
The estimated delivery time provided is not binding. Wristfix UK Wristbands cannot be held responsible for any resulting repercussions due to reasonable delays, regardless of the cause.
The Buyer is required to notify the Company of any defects, inaccuracies, or deficiencies within a period of 7 days following the delivery.
For further details regarding our delivery service, please consult our Frequently Asked Questions section.
9. Prices
The prices provided are subject to the prevailing VAT rate at the time of delivery. Packaging and delivery charges will apply to all transactions, unless explicitly stated otherwise. The supply of goods is contingent upon the price in effect at the time of delivery.
10. Payment
On the website of Wristfix UK Wristbands, at the point of purchase, we offer a range of payment alternatives to accommodate your convenience. Renowned platforms like Paypal, Visa, Mastercard, and Apple Pay can be utilised for making payments, guaranteeing a secure and dependable transaction experience.
For offline orders, we provide an alternative payment solution known as BACS (Bankers’ Automated Clearing Services), enabling direct fund transfers. This particular option is exclusively accessible for offline orders, ensuring a smooth payment procedure for all our esteemed customers.
For offline orders, note:
Invoicing will be initiated upon confirmation of acceptance of your quotation.
BACS payment is required prior to the commencement of service and delivery of goods.
Production will commence upon approval of PDF visuals of the design(s).
11. Warranty
Wristfix UK Wristbands will assume responsibility for any print errors or spelling mistakes only if the information was initially provided in a digital format. We cannot accept liability for any verbal or handwritten orders received.
Any claims regarding defective workmanship must be reported to the Company within 7 days of delivery.
It is essential to return the original item in order to make a claim for replacement in all instances.
12. Errors or Inaccuracies
From time to time, there may be instances where our website contains typographical errors, inaccuracies, or omissions pertaining to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We retain the right to rectify any errors, inaccuracies, or omissions, as well as modify or update information or cancel orders if any information on the website of Wristfix UK Wristbands is found to be inaccurate, without prior notice (even after you have placed your order).
We are not obligated to update, amend, or clarify information, including pricing information, unless required by law.
13. Ordering Online
Placing an order on our website signifies the establishment of a contractual agreement for the purchase of a product. The User can place an order by clicking on the order confirmation button during the checkout process. Depending on whether the product ordered includes user-designed or uploaded content, it falls into the category of either a “personalised product” or a “non-personalised standard product”.
By confirming your order, you are consenting to the purchase of the selected product. Once the order is confirmed, you can choose your preferred payment method, and we will proceed with the payment. An email containing an order acknowledgement and other pertinent information will be sent to you.
We reserve the right to reject an order for the following reasons:
- Inability to obtain payment authorisation or if the payment is reversed or rejected.
- Unavailability of the chosen product in our stock.
- Occurrence of a pricing or product description error.
- Technical issues, such as corrupted or unsupported images uploaded by the user for a personalised product, or images of insufficient quality.
- Presence of any content in a personalised product that violates or appears to violate any regulations.
- Suspicion of fraudulent placement of the order.
- Identification of a mistaken duplication of another order.
If your order is rejected, we will promptly inform you and refund the payment made for that order.
Please note that all orders placed are subject to acceptance by Wristfix UK Wristbands.
If you do not agree to these Terms, you are advised not to use this website.
14. Ordering Multiple Products
When placing an order for multiple products, it is our standard practice to consolidate the shipment and wait until all items have been manufactured before dispatching them.
15. Postage and Import Duty
Shipping and handling fees will be added separately at the checkout stage for most items, as prices displayed are exclusive of these charges. However, in certain cases, the prices shown may already include the cost of postage and packaging, which will be clearly indicated.
When ordering goods from our Website for delivery outside of the UK, please be aware that they may be subject to import duties and taxes imposed by the destination country. You will be responsible for paying any such fees. It is important to note that we have no control over these charges and cannot accurately predict their amount. We recommend contacting your local customs office for more information before placing your order.
If you fail to provide us with your VAT number, we will have to apply the prevailing UK VAT rate in accordance with UK regulations.
16. Returns and Refunds
In the event of an improbable occurrence where a product is found to be defective, damaged during delivery, or does not match the intended item, we kindly request that you promptly notify us of the issue, preferably within 7 days of receiving the product. Any claims regarding faulty workmanship must be formally submitted to our company in writing within 7 days of the product’s delivery.
17. Privacy Policy
Our website contains sections where you are prompted to disclose personal information. Any personal data you provide to us via our website will be governed by our Privacy Policy, which is an integral part of these terms.
18. Website Accessibility
We shall make every effort to ensure uninterrupted availability of the website round the clock. Nevertheless, we cannot be held responsible in the event of any unforeseen circumstances that may render the website inaccessible at any given time or for any duration.
19. Hyperlinks
On occasion, we may furnish hyperlinks to alternative websites or resources for your convenience. We do not endorse the substance of said websites and disclaim any responsibility for their accessibility or functionality. We shall not be held accountable in any manner for any detriment or harm that may befall you as a result of utilising said websites. Should you choose to access linked third-party websites, you do so entirely at your own peril.
20. Suspension
We retain the authority to suspend or terminate your access to the Website, your use of the Services, and any ongoing orders for products, at any given time and without prior notice. Furthermore, if we perceive any violation of the Terms, we reserve the right to employ technical and legal measures to prevent your usage of the Website. In the event of such actions, we acknowledge that we shall not bear any liability towards you or any other individual.
Moreover, if we are compelled or advised to comply with an order, instruction, or request from any governmental body, regulator, court, or other competent authority, we hold the entitlement to suspend the provision of the Services, either partially or entirely, at any given time.
21. Reviews
For every review you submit, you hereby grant Wristfix UK Wristbands a perpetual, irrevocable, royalty-free, transferable right and license to utilise, replicate, modify, delete in its entirety, adapt, publish, translate, and create derivative works from said review in any medium or technology worldwide.
Wristfix UK Wristbands reserves the right to modify, condense, or remove any review content that is found to violate these Terms of Use, at its sole discretion. Wristfix UK Wristbands cannot guarantee the ability for users to edit or delete their submitted reviews.
It is acknowledged that the responsibility for the content of reviews lies with the user, not Wristfix UK Wristbands.By providing your email address in connection with your rating and review, you consent to Wristfix UK Wristbands and its third-party service providers using your email address to communicate with you regarding the status of your review and for administrative purposes.
Occasionally, we may grant explicit permissions regarding the use of material on our website. However, unless explicitly stated, nothing in these terms or on our website grants a license or right to use any material on our website without prior written approval from Wristfix UK Wristbands.
Wristfix UK Wristbands reserves the right, at its sole discretion, to decline the publication of a review and/or remove a review for any reason.
By submitting a review on the Website or any review service directly approved by Wristfix UK Wristbands, you hereby confirm and agree to the following terms:
- You are the sole author of the review, ensuring that none of its content has been copied from elsewhere.
- Your review is both accurate and fair in its assessment.
- You are at least 18 years old.
- You grant Wristfix UK Wristbands the right and license to utilise, replicate, and modify your review.
- Furthermore, you agree not to submit a review that:
- You are aware that it is false, inaccurate, or misleading.
- Infringes upon anyone’s copyright or trademark rights.
- Violates any applicable laws or advocates, promotes, or assists in any unlawful activities.
- Is deemed offensive, abusive, threatening, or defamatory, or may reasonably be considered as such.
- Promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age, or incites hatred or violence against any individual or group.
- Was compensated or influenced by any third party.
- References any other website or service.
- Misrepresents identity or impersonates any person.
- Includes personally identifying information about any individual, such as their name, address, phone number, or email address.
- Is pornographic, obscene, or indecent.
- May harass, upset, embarrass, or alarm any person.
- Comments on any other reviewer.